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KENYA KNOWLEDGE BASE

Step-by-Step Government Guides

Clear, comprehensive guides to help you navigate Kenyan portals with zero headaches.

NTSA GUIDE

How to Book NTSA Motor Vehicle Inspection in Kenya

Motor vehicle inspection is mandatory in Kenya for commercial vehicles, PSVs, and private vehicles changing category. Here is the step-by-step procedure:

1. Required Documents & Items:

  • Vehicle Registration Number (Number Plate)
  • Owner National ID Number and KRA PIN
  • Active TIMS / eCitizen account
  • Two safety warning triangles and functional fire extinguisher on inspection day

2. Step-by-Step Online Booking:

  1. Log into the NTSA portal via eCitizen.
  2. Select Motor Vehicle Inspection and pick your vehicle registration.
  3. Select your preferred inspection center (e.g. Likoni Road Nairobi, Thika, Mombasa, Nakuru, Kisumu).
  4. Choose an available calendar slot date and time.
  5. Generate the eCitizen payment invoice and pay via M-Pesa.
  6. Download and print your Inspection Booking Slip.
Want us to handle this booking for you without stress?
SHA / HEALTH INSURANCE

How to Register for SHA & Add Dependants in Kenya

The Social Health Authority (SHA) replaces NHIF. Every Kenyan household must be registered under SHA to access hospital care.

1. Adding Dependants (Spouse & Children):

  • Spouse: Requires spouse's National ID copy and Marriage Certificate or sworn affidavit.
  • Children: Requires Birth Certificates or official Birth Notification slips.
Need fast help registering or adding your family members?
eCitizen / POLICE CLEARANCE

How to Apply for DCI Police Clearance (Good Conduct)

The Certificate of Good Conduct is issued by the Directorate of Criminal Investigations (DCI) via eCitizen.

Key Steps:

  1. Log into your eCitizen account and select Directorate of Criminal Investigations.
  2. Choose Police Clearance Certificate application.
  3. Select fingerprint capture location (e.g. DCI Headquarters Mazingira House or local Huduma Centre).
  4. Pay government fee of KES 1,050 via eCitizen Paybill.
  5. Download the C24 Fingerprint Form and payment receipt to carry on your appointment date.
Let us fill the application & generate your C24 form instantly.